# Abandoned Checkout {% embed url="" %} The Abandoned Checkout trigger is designed to connect with customers who have spent a significant time browsing products on your website but did not complete their purchase. Use this workflow trigger if you’d like to send a notification to the contact about their abandoned checkout, or even send a coupon code!To activate this trigger, users can click on Add New Workflow Trigger and select Abandoned Checkout. ### Filters Additional filters can be added by clicking Add Filters. You have the option to filter by **Duration** and/or **Cart Value.** #### Duration Users have the option to set the duration for triggering the Abandoned Checkout workflow after a shopper leaves their Shopify store. The duration can be chosen in minutes and once the shopper exits the store within the set timeframe, the trigger will be activated.

#### **Cart value** The Cart Value filter allows for user customization by selecting a specific value. By providing instructions such as the cart value is greater than $500, the trigger will activate. In the CRM, symbols are used to interpret these instructions: 1. != : "is not equal to" 2. < : "is less than" 3. <= : "is less than or equals to" 4. \== : "is equals to" 5. \> : "is greater than" 6. \>= : "is greater than or equals to" 7. is empty 8. is not empty